At Miles & Smiles Chile

Our goal is simple. We want to provide you with top quality service that is friendly and safe while showing you the best of this amazing country. So we show you the real Chile, divulging secrets that only a native can know. We also believe in giving back and so we continually do so, sending a percentage of our profits to help grassroot organizations and other initiatives working to keep Chile clean, safe and beautiful. Our business takes social responsibility very seriously so we always keep business local and support the small businesses around us.

We offer private tours from your base in either Santiago or Valparaiso to all of our favorite sites from winetasting trips and mountain horse treks right through to ski packages, birdwatching and hiking. We are more than willing to customize a trip for you (fun for children is a popular one) and we also offer a driver service to help you get to all your business meetings with someone who is punctual, responsible and well-versed in driving the city streets (please email for more information).

We pride ourselves on our local knowledge and accessibility – and all with our signature smiling service! So lets get ready to make your Chilean adventure happen!

Your Adventure, Your Way!!!

Santiago Classic

Just touched down in Chile´s capital? Then tick all the top sights off your list with one of our customizable, private walking tours. We have four private tours on offer that include private transfers from your hotel and which can accommodate walking difficulties. 1)...

Santiago Discovery

The Santiago Discovery Tour is the best option for those of you wanting to see more sides of this fascinating city without scrimping on accessibility, comfort and fun! This is a fully customizable day trip that works well for families, history and photography lovers...

Querida Recoleta

Go right off the beaten track with our signature tour of our favorite barrio (and theme of our blog), Recoleta. This is a privte, family friendly tour that shows you the real side of working class Santiago and is fully customizable and good for those who have...


Valparaiso must surely be one of the world´s most interesting cities - it has UNESCO´s seal of approval and is a world heritage site. We take you to our favorite spots of the port city in a fun and interactive tour that is perfect for families, people with additional...

Isla Negra

Pablo Neruda is a Nobel Prize winning poet with a personal history that is just as interesting. Along with his immortal poetry, his legacy includes three unique properties which house his extensive private collections of various knick knacks. His Isla Negra home...


Traditional pottery dating back to the 16th century? Check. Giant empanadas? Check. Shops and restaurants specializing in Chilean made handicrafts? Double check. Join us on a scenic drive from Santiago to this popular village renowned for its clay cookware and...

Who we are?

We are a small family run business led by Luis (Chile) and Helen (New Zealand). Our aim is to share our favorite sights of this beautiful country that we call home, while providing quality customer service that is reliable and safe. We welcome families, pets and lovers of wine, nature, and good food.

  • Locally owned + operated
  • Supporting local businesses
  • Ethical tourism

Some of our client testimonials

Read more on our Facebook page and don´t forget to leave your own!
Thank you to all our wonderful customers who book with us

“My friend who lives in Santiago highly recommended that we use Miles & Smiles for our airport transfers, and we are very happy that we did. Luis is a great guy – friendly, prompt and knowledgeable. His vehicle had plenty of space for our luggage, and it was air-conditioned (Santiago’s 37 degrees C was a big adjustment from -10C at home!). We also scheduled a guided day trip to Valparaiso with Luis. He customized the tour for us, so we got to visit the places in Valparaiso that we really wanted to go. If you are planning to visit Santiago, we highly recommend that you rely on Luis and Helen of Miles & Smiles for both airport transfers and personalized tours. We will definitely use their services again.”

– Kara McCart

“Luis went above and beyond to help us when we arrived and our bags and dogs were really delayed. Super friendly, punctual, responsible and trustworthy. He wait and helped us in every way in a very distressful moment. I highly recommend their service. Thank you so much! We couldn’t have made it without his help.”

– Catalina Cadona Casis

“We had another great day trip with Luis to Cajon del Maipo. As Luis is an excellent driver we always felt safe with him at the wheel. He pointed out and told us about historical sites and we could stop whenever we wanted to take pix and stretch our legs. The dam was spectacular and the scenery on the way breathtaking.”

– Richard Lane

We used Miles & Smiles for an airport pickup and drop off as well as three day tours. We couldn’t have been happier. Luis was excellent and went above and beyond what we expected. We have already booked Miles & Smiles again and we would thoroughly recommend them!”

– Angela Sobyra

My friend and I reserved a taxi transfer from Santiago Centro to the Airport through Miles and Smiles and could not have been more pleased. Even though it was super early, Luis was outside (bonus points for arriving early!) waiting for us when we came down to the street. He was very helpful with our bags and got us to the airport within 25 minutes. I was so impressed with the punctuality and service so early in the morning. I 100% recommend using this service for transfers, tours, anything. Very friendly and very reliable.”

– Louise Marcheeks

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